Account & help
Genexy Discord
Join the Genexy Discord to reach the team and other Genexy users.
Discord is for conversation. Access is not granted here; you download and use Genexy without asking anyone, and the PRO features come with a PRO account from the portal. See Plans & Feature Access.
What Discord is for
- Release discussion: talk about the current build and what is being worked on.
- Quick feedback: check whether something is a known issue before writing a ticket.
- Mobile access: Genexy not on Google Play or the App Store for you yet? We give you tester access.
- Community: compare workflows with other developers using Genexy.
Discord or a support ticket?
| Situation | Best channel |
|---|---|
| Get tester access to the Android or iOS version | Discord |
| Ask a quick usage question | Discord, or a Help ticket |
| Discuss an idea before requesting it | Discord |
| Report a reproducible bug | Support ticket |
| Request a feature others can vote on | Support ticket |
| Share account or credential details | Neither, contact the team privately. |
A ticket is the right choice whenever the issue needs a durable record: steps to reproduce, attachments, status tracking or votes.
⚠️
Discord is visible to every server member. Never post API keys, passwords, private source code or other confidential information.
You can also write to support@genexy.io when neither Discord nor a ticket fits.